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Frequently Asked Questions2020-04-11T08:29:55+00:00

Quickly find answers to frequently asked questions.

The below list of answers cover most of the common questions we are frequently asked. We will add to this list when new topics are raised.

If you have a question not covered below, then please contact us by email…

ASK US…
Do I need an online account to make a purchase?2021-01-10T13:14:51+00:00

No

Online accounts are not required to make a purchase.

We offer secure payment checkout through PayPal where you can either log into your PayPal account or choose to use a credit / debit card.

You will receive updates via email for all stages of your order processing. You can follow your order processing (pre despatch only) by clicking the button below and entering your order details. Despatch details and delivery tracking will be supplied once your order is on it’s way.

TRACK MY ORDER
Do the guitars and drums play?2021-01-10T13:14:51+00:00

No

As lovely as they are, all of the products are purely ornamental.

Where do you deliver to?2021-01-10T13:14:51+00:00

Globally

We deliver all around the world all year round.

How long does delivery take?2021-01-10T13:14:51+00:00

Orders are normally processed within 48 hours.

From shipment, estimated delivery times are as follows:
  • UK  1 to 3 days
  • Europe  3 to 5 days
  • USA and Canada  3 to 7 days
  • Rest of World  3 to 10 days
Can I track my order?2021-01-10T13:14:51+00:00

Yes.

All orders are tracked for delivery – we will issue a tracking number as soon as parcel is sent.

Note: before we despatch your products, you can follow your order processing by clicking the button below and entering your order details.

TRACK MY ORDER
What are the guitars and drums made of?2021-01-10T13:14:50+00:00

Most of the guitars are made from wood with just a few made from resin.

Drums are made from metal and plastic.

Do prices include taxes?2021-01-10T13:14:50+00:00

Yes.

All prices include V.A.T. (value added tax).

It is possible that for a few countries some import duty may be payable before customs can clear your parcel.

Do you wholesale?2021-01-10T13:14:50+00:00

Yes.

We have many retailers as customers. If you are wanting to stock our products we would love to hear from you so please click the button below to complete our online form where you can submit your details.

WHOLESALE ENQUIRIES
Is this online shop your full range?2021-01-10T13:14:50+00:00

No.

We stock well over 450 products.

If you don’t find what you need on the website just send us an email or click the button below to enquire more and we will be sure to help you.

PRODUCTS ENQUIRY

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